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Amdocs CRM toolset

A CRM and sales toolset launched on iPad, Android, Windows 8 and HTML5 at the same time.

Company
Amdocs
Role
Senior Product Manager, CRM and Sales Tools
Period
Feb 2012 to Nov 2013
Area
Multi-platform launch
Amdocs CRM iPad screen showing a customer’s online presence, site traffic and ROI scores

The shipped product: Amdocs CRM iPad screen showing a customer’s online presence, site traffic and ROI scores.

the problem

What needed solving

Sales teams were moving to tablets and phones, and they did not all use the same one. The toolset had to land on four platforms at once, not one at a time.

what shipped

What I did

  • Delivered the CRM and sales toolset from concept to launch.
  • Shipped on iPad, Android, Windows 8 and HTML5 simultaneously.

what moved

The outcome

  • 4platforms on launch day
  • Mobile
  • Enterprise
  • CRM